{"id":697,"date":"2025-08-08T09:56:41","date_gmt":"2025-08-08T09:56:41","guid":{"rendered":"https:\/\/itwaysindia.com\/en\/?page_id=697"},"modified":"2025-09-27T04:48:52","modified_gmt":"2025-09-27T04:48:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/itwaysindia.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_section css=”.vc_custom_1575621496598{background: #000000 url(https:\/\/itwaysindia.com\/en\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row css=”.vc_custom_1575621503753{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(255,92,69,0.96) !important;*background-color: rgb(255,92,69) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”What are you looking for?” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.” font_container=”tag:div|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][vc_wp_search el_class=”faq”][vc_empty_space height=”30px”][vc_custom_heading font_container=”tag:div|font_size:14px|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes” css=””][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column offset=”vc_hidden-sm vc_hidden-xs”][vc_widget_sidebar sidebar_id=”sidebar-5b6cfa681b024″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1575621518082{padding-top: 60px !important;}”][vc_column][vc_custom_heading text=”Top most popular FAQs” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” css=””][vc_empty_space height=”40px”][vc_row_inner][vc_column_inner width=”1\/2″][vc_toggle title=”What types of CRM solutions do you offer?” css=””]We offer a customizable CRM solution specifically designed for businesses like real estate, service providers, and sales teams. Our CRM includes modules such as Lead Management, Project & Plot Management, Client Communication, EMI Tracking, and Payment Invoicing etc.[\/vc_toggle][vc_toggle title=”Can the CRM be tailored to suit my business needs?” css=””]Yes. Our CRM is fully customizable. We analyze your workflow and business processes to tailor the CRM modules, forms, reports, and user roles as per your exact requirements.[\/vc_toggle][vc_toggle title=”Do I need technical knowledge to use your CRM or software?” css=””]No technical expertise is needed. Our CRM and software solutions have user-friendly dashboards and guided workflows, designed for ease of use by all staff levels.[\/vc_toggle][vc_toggle title=”How secure is my data in your CRM or custom software?” css=””]Data security is a top priority. We use secure server hosting, encrypted connections (SSL), role-based access, and regular backups to ensure your data is protected.[\/vc_toggle][vc_toggle title=”What is the delivery time for a custom software project or website?” css=””]<\/p>\n

\n
\n
\n

Project timelines vary depending on scope and complexity. Generally, CRM deployments take 24 hours to 48 Hours, custom software takes 15\u201345 days, and customised websites are delivered within 5\u201310 days.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”What is a CRM and how can it benefit my business?” css=””]<\/p>\n

\n
\n
\n

A CRM (Customer Relationship Management) system<\/strong> helps businesses manage leads, clients, sales, payments, and communication in one platform. It improves productivity, automates follow-ups, and enhances customer service.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”Can you integrate the CRM with WhatsApp, Email, or SMS?” css=””]<\/p>\n

\n
\n
\n

Absolutely. We offer CRM integrations with WhatsApp, Email, and SMS<\/strong>, so you can send reminders, updates, and promotional messages directly from the system.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”Can I update my website content after it’s built?” css=””]<\/p>\n

\n
\n
\n

Yes. We provide user-friendly admin panels<\/strong> (CMS) with our websites, allowing you to easily update text, images, and other content without any coding knowledge.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”Do you provide e-commerce websites and payment gateway integration?” css=””]<\/p>\n

\n
\n
\n

Yes. We develop e-commerce websites<\/strong> with secure payment gateway integration, order management, product catalogs, inventory control, and user dashboards.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_toggle title=”Will I get training and support after the project is delivered?” css=””]Yes. We provide 1 year of free maintenance and support<\/strong> with all CRM implementations and services. After the first year, renewal is required to continue support and updates.
We also offer online training sessions<\/strong> for your team. If you prefer onsite training at your premises<\/strong>, additional charges will apply to cover travel, accommodation, and food expenses for our training staff.[\/vc_toggle][vc_toggle title=”Can I access the CRM or software on mobile devices?” css=””]Yes. Our solutions are mobile-responsive and accessible from smartphones, tablets, laptops, and desktops. We also offer dedicated mobile apps if required.[\/vc_toggle][vc_toggle title=”Do you provide domain, hosting, and email services with websites?” css=””]Yes. We offer complete website packages that include domain registration, hosting setup, SSL certificate, business email setup, and ongoing technical support.[\/vc_toggle][vc_toggle title=”What industries do you serve with your CRM and custom software?” css=””]We work with a range of industries, including Real Estate, Education, Service & Repair, Legal Firms, Retail, and Manufacturing, offering industry-specific CRM and ERP modules.[\/vc_toggle][vc_toggle title=”How do I get started or request a demo?” css=””]You can contact us via phone, email, or our website. Just click \u201cRequest a Demo\u201d or \u201cSchedule a Meeting,\u201d and our team will arrange a personalized walkthrough of the CRM or software.[\/vc_toggle][vc_toggle title=”Do you offer cloud-based CRM software?” css=””]Yes. Our CRM is cloud-based<\/strong>, allowing you to securely access your data from anywhere using a computer, tablet, or mobile device. No installation is required on your system.[\/vc_toggle][vc_toggle title=”How long does it take to build a business website?” css=””]A professional website typically takes 5\u201310 working days<\/strong> to develop, depending on the number of pages, features like contact forms, galleries, and custom design requirements.[\/vc_toggle][vc_toggle title=”Is SEO included in your website development service?” css=””]Yes. All our websites are built with basic SEO optimization<\/strong> including meta tags, mobile responsiveness, fast loading, and structured URLs. Advanced SEO services are also available on request.[\/vc_toggle][vc_toggle title=”What industries do you support with your software solutions?” css=””]<\/p>\n

We serve a wide range of industries including Real Estate, Education, Healthcare, Service Centers, Law Firms, and Manufacturing<\/strong>, offering customized CRM and ERP software tailored to specific workflows.<\/p>\n

[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”30px”][vc_column_text]<\/p>\n

Couldn’t find your answer? Ask a question<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section css=”.vc_custom_1575621496598{background: #000000 url(https:\/\/itwaysindia.com\/en\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row css=”.vc_custom_1575621503753{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(255,92,69,0.96) !important;*background-color: rgb(255,92,69) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”What are you looking for?” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tmpl\/template-fullwidth.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-697","page","type-page","status-publish","hentry"],"acf":[],"amp_enabled":false,"_links":{"self":[{"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/pages\/697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/comments?post=697"}],"version-history":[{"count":10,"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/pages\/697\/revisions"}],"predecessor-version":[{"id":3099,"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/pages\/697\/revisions\/3099"}],"wp:attachment":[{"href":"https:\/\/itwaysindia.com\/en\/wp-json\/wp\/v2\/media?parent=697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}